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DC107 Merit in the Organization
Description: During this module, we will explore processes to establish a Merit mindset within your organization using proven quality processes. This block will provide you a unique look at your organization through a holistic viewpoint of process improvement.
You will learn:
107.1. Understand how to affect change to an organization’s culture.
107.1.1. Identify the 4 Rules to affect change in organizational behavior.
107.1.2. Identify the three ways uncertainty can be manifested in an organization.
107.1.3. Define what it means for an organization to have Bureaucratic Pacifiers.
107.1.4. Define what it means for an organization to have Bureaucratic Pacifiers.
107.2. Understand the role of the leader in process improvement.
107.2.1. Discriminate between delegating authority and delegating responsibility.
107.2.2. Define what it means to be a “blue blood.”
107.2.3. Identify the 9 impediments to communication.
